Privacy Policy
What we collect:
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Personal details such as name, contact information and relevant background information for counselling purposes
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Session notes and correspondence related to your care
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Personal Banking Information (if paid via Bank Transfer)
How your information is used:
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To provide counselling services tailored to your needs
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To communicate with you regarding appointments and support
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To comply with legal obligations (e.g. safeguarding or court orders, where applicable)
Confidentiality Agreement:
All information shared in session is confidential. Exceptions to confidentiality agreement includes:
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Risk of serious harm to yourself or others
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Disclosure of abuse or neglect
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Legal obligations or court orders
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In cases of child or vulnerable adult safeguarding
Data Security:
We take all reasonable steps to store your data securely and to protect it from unauthorised access, loos, or misuse.